Train Ticket Cancellation Charges 2017
Refund on cancellation of unused confirmed tickets:
(i) If confirmed ticket is presented for cancellation upto 48 hours before the scheduled departure of the train, per passenger minimum cancellation charge is levied
(ii). If confirmed ticket is presented for cancellation between 48 hours and upto 12 hours before the scheduled departure of the train, 25% cancellation charges is levied subject to minimum flat cancellation charge.
(iii) If confirmed ticket is presented for cancellation between 12 hours and upto 4 hours before the scheduled departure of the train irrespective of distance, 50% cancellation charge is levied subject to minimum flat cancellation charge.
(iv) Refund on confirmed ticket is granted only upto 4 hours before the scheduled departure of the train.
(B). Refund on cancellation of unused RAC/Wait-listed tickets/Partially confirmed tickets:-
(i). When RAC/Waitlisted ticket/Partially confirmed tickets is presented for cancellation, the refund of fare minus clerkage charge is made upto 30 minutes before the scheduled departure of the train.
Certain provisions of Railway Passengers (Cancellation of tickets and refund of fare) Rules have been amended to check bogus claims, to facilitate provision of Mobile ticketing as well as paperless ticketing, discourage last minute cancellation resulting in seats/berths going vacant etc. The amendment in refund rules became necessary to adapt to changes/developments in the ticketing systems.
Further, reservation charts are being prepared at least 4 hours in advance, which facilitates purchase of available berths till 30 minutes before departure of the train.
No cancellation charge or clerkage charges is levied and full fare is refunded to all passengers holding confirmed, RAC and Wait-listed tickets if the journey is not undertaken due to late running of the train by more than three hours of scheduled departure of the train from the journey commencing station, subject to the condition that the ticket is surrendered prior to the actual departure of the train
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015.
Source : PIB
Train Ticket Cancellation Charges 2017
Implementation of Goods & Services Tax (GST) on transportation of passenger by rail
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
COMMERCIAL CIRCULAR NO. 43 OF 2017
New Delhi, dated 29.06.2017
The General Managers,
All Zonal Railways.
SUB: Implementation of Goods & Services Tax (GST) on transportation of passenger by rail.
REF: 1.This office letter no. TC-II/2910/2017/GST/2 dated 09.06.2017 containing detailed approach paper for implementation of Goods & services Tax (GST).
2. Commercial Circular no. 41 of 2017 dated 23.06.2017
In partial modification of commercial circular no. 41 of 2017 Ministry of Railways desire that para A(viii) of procedure to be followed by Zonal Railways shall be substituted as under:-
A (viii) Refund. The following procedure may be followed for refund of fare and Service tax/GST for AC and first class tickets:-
(i) In case of cancellation of tickets, refund amount due as per refund rule shall be refunded to passenger.
(ii) Cancellation/clerkage charge applicable as per Refund rule and GST amount on cancellation /clerkage charge shall be separately levied by Railways.
(iii) In case the ticket has been booked in advance before implementation of GST and the same is cancelled after implementation of GST, refund amount due as per refund rule shall be refunded to Passenger. However, total amount of service tax charged at the time of booking shall not be refunded to passenger in cash/shall not be transferred in die account from which transaction took place in case of e-tickets, etc. Refund of service tax shall be made only after Ministry of Railways gets refund from the Department. The cancelled ticket shall be treated as credit note for getting refund of service tax amount.
(iv) In case the ticket has been purchased and cancelled after implementation of GST, there will be levy of GST at the time of purchase and if the same is cancelled, GST refund indicated in the cancelled ticket will be treated as Credit Note, GST on the amount refundable to passenger will be given in cash across the counter.
CRIS shall ensure necessary changes in the software and compile the data regarding the number of tickets cancelled, refund made, GST/Service tax to be refunded etc. for the above two types of transactions.
Necessary instructions may be issued to all concerned.
Wide publicity should be given through different media.
This issues in consultation with Accounts Directorate and Finance (commercial) Directorates.
Director Passenger Marketing
Click Here to Download the Original Order