Earnings from cancellation of reserved tickets
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAJYA SABHA
QUESTION NO 2351
ANSWERED ON 04.08.2017
Earnings from cancellation of reserved tickets
2351 Shri V. Vijayasai Reddy
Will the Minister of RAILWAYS be pleased to satate :-
(a) whether Railways collected ? 1400 crore in 2016-17 through cancellation of reserved tickets of passengers;
(b) the cancellation fee which Railways obtained in 2016-17 from South Central Railway (SCR);
(c) whether it is a fact that there has been a rise of 26 per cent in ticket cancellation earnings in 2016-17 over the previous year;
(d) in what manner Railways justify this oppressive ticket cancellation system leading to a penal rate on passengers; and
(e) the steps proposed to refund such cancellation charges?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI RAJEN GOHAIN)
(a): Yes, Sir.
(b): South Central Railway has realised ? 103.27 crore as cancellation and clerkage charges on the reserved tickets during the year 2016-17.
(c): There has been an increase of approximately 25% in the amount realised from cancellation of reserved tickets in 2016-17 over the previous year.
(d) & (e): The cancellation charges are levied for cancellation of tickets as per the Railway Passengers (Cancellation of Ticket and Refund of fare) Rules, 2015 which also provide for refund of fare subject to the relevant provisions of these Rules. However, there is no provision to refund the cancellation charges so recoverable under the Rules.