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irctc new rules

Railway New Rules ID Proof During Journey on Reserved Tickets

Proof of Identity of Passengers journey by Train | ID Proof for Railway Passengers | Carrying of Proof of Identity During Journey

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD

No. 2011/ TG –I / 20 / P / ID-efile

New Delhi, Dated 16.11.2021

Principal Chief Commercial Managers,
All Zonal Railways

(Commercial Circular No. 13 of 2021)

Sub: Carrying of proof of identity during journey.

Ref: This office letter no. 2001/ TG-V / 11 /31 (CC No. 01 of 2016) & No. 2011 /TG-I / 20 /P / ID dated 28.06.2018 (CC No. 33 of 2018).

As per extant instructions, while undertaking journey in reserved class in a train, one of the passengers booked on a ticket is required to produce one of the prescribed proofs of identity in original failing which all the passengers are treated as travelling without ticket and charged accordingly. Further, Indian Railways have extended facility of concession in fare and earmarking of reservation quota for different categories of passengers. The passengers availing this concession or booking accommodation under reservation quota earmarked for specific categories of passengers, are required to produce the proof of identity to confirm their eligibility to avail the concession / to book under specific quota e.g. (i) Divyangjans have to produce the valid concession certificate during the journey to book concessional ticket and / or to book ticket under quota earmarked for them. (II) Pregnant women travelling under senior citizen quota are required to produce certificate of registered doctor, (iii) Senior citizens booking ticket under senior citizen quota are required to produce the certificate to confirm their age, etc.

Carrying-of-Proof-of-Identity-During-JourneyDownload

1.1 In addition, there is a provision that children below the age of 5 years can travel free in the train and those aged between 5 and 12 can book ticket on payment of 50% of the fare in case they do not want to avail the facility of reserved berth. At times, doubt arises about the age of the children upto the age of 12, however, in the absence of any document it is difficult to establish the genuineness of the claim about their age.

2. The matter has been examined in this office and it has been decided as under:-

i. While undertaking journey in reserved class of the train, one of the passengers has to produce one of the prescribed proofs of identity (in original) failing which all the passengers will be treated as travelling without ticket.

ii. Any passenger availing concession or booking ticket under the quota earmarked for specific category of passengers will be required to produce a valid proof to establish his / her genuineness and the claim for the facility of concession / reservation quota availed.

3. Necessary instructions may be issued to all concerned accordingly.

sd/-
(Sanjay Manocha)
Joint Director Passenger Marketing
Railway Board

Senior Citizen Lower Berth Quota | Lower Berth Senior Citizen Quota Rules

Reservation Quota for Senior Citizens | Lower Berth Senior Citizen Quota IRCTC

MINISTRY OF RAILWAYS

  • Concession in fare for Senior Citizens
  • Provision of lower birth for Senior Citizens in Passenger Reservation System
  • Provision of Wheel chairs / E-Cars at Stations
  • Separate counters at Passengers Reservation System for Senior Citizens and Persons with Disabilities.

Ministry of Railways:

The following facilities have been extended from time to time to Senior citizens:

  • In the computerized Passenger Reservation System (PRS) there is a provision to allot lower berths to Senior Citizens, Female passengers of 45 years and above automatically, even if no choice is given, subject to availability of accommodation at the time of booking.
  • A combined quota of six to seven lower berths per coach in Sleeper class, four to five lower berths per coach each in Air Conditioned 3 tier (3AC) and three to four lower berths per coach in Air Conditioned 2 tier (2AC) classes (depending on the number of coaches of that class in the train) has been earmarked for senior citizens, female passengers 45 years of age and above and pregnant women.
  • Instructions have been issued for earmarking a minimum of 07 seats for senior citizens in 1st and last 2nd class general compartment for entire period of local train services on suburban sections of all zonal Railways.
  • Yatri Mitra Sewa has been introduced at major railway stations for enabling passengers to book wheel chairs services cum porter services free of cost through NGOs, Charitable trust, PSUs etc under CSR.
  • Provision of Battery Operated Vehicles (BOVs) at some important stations for Divyangjans, Senior Citizens, Sick passengers and Pregnant women is being made ‘free of cost’ through Corporate Social Responsibility (CSR) and commercial publicity route as well as on chargeable basis.

After departure of the train, if there are vacant lower berths available in the train and if any person with disability booked on the authority of handicapped concession or a senior citizen or a pregnant woman, who has been allotted upper/middle berth, approaches for allotment of vacant lower berths, the on board Ticket Checking Staff has been authorized to allot the vacant lower berth to them making necessary entries in the chart.

Separate counters are earmarked at various Passenger Reservation System (PRS) centers for dealing with the reservation requisitions received from ladies, persons with disability, Senior Citizens, Ex. MPs, MLAs, accredited journalists and freedom fighters, if the average demand per shift not less than 120 tickets. In case there is no justification for earmarking of an exclusive counter for any of these categories of persons including ladies, persons with disability or senior citizens, one or two counters depending upon the total demand are earmarked for dealing with the reservation requests for all these categories of persons.

This information was given by Minister for Social Justice and Empowerment Dr.Virendra Kumar in the Lok Sabha in a written reply on 14 Dec 2021.

Press Information Bureau
Government of India
Ministry of Railways

29 DEC 2018 12:44PM by PIB Delhi

Enhancement of Combined Reservation Quota of lower berths for Senior Citizens and Female Passengers

Ministry of Railways has decided that the combined reservation quota of lower berths earmarked for senior citizens, female passengers 45 years of age and above and pregnant women may be enhanced.

At present, the following combined reservation quota of lower berths is earmarked in Sleeper, AC-3 tier and AC-2 tier classes for senior citizens, female passengers 45 years of age and above and pregnant women:-

Class No. of lower berths per coach
Normal Mail / Express trains Rajdhani /Duronto / fully AC  Express trains
Sleeper 6 –
3AC 3 4
2AC 3 3

Revised combined reservation quota of lower berths earmarked for senior citizens, female passengers 45 years of age and above and pregnant women has been enhanced as under:-

Class Revised (No. of lower berths per coach)
Normal Mail / Express train Rajdhani / Duronto / Fully AC Trains
Having single coach of the class Having more than one coach of the class
Sleeper 6 7 –
3AC 4 4 5
2AC 3 4 4

As Illustration Comparison of Number of Lower Berths Earmarked Under Combined Quota Meant for Senior Citizens, Female Passengers 45 Years & Above and Pregnant Women As Compared to Earlier Provision

As Illustration Comparison of Number of Lower Berths – Lower Berths Quota for Senior Citizens in Mail and Express trains

Train No. Sleeper
No. of coaches Number of lower berths
Earlier Revised
12860 Geetanjali Express 14 84 98
12230 Lucknow Mail 8 48 56
12952 Mumbai Rajdhani Express NA NA NA

As Illustration Comparison of Number of Lower Berths – Senior Citizens 3AC Berths Quota

Train No. 3AC
No of coaches Number of lower berths
Earlier Revised
12860 Geetanjali Express 2 6 8
12230 Lucknow Mail 5 15 20
12952 Mumbai Rajdhani Express 11 44 55

As Illustration Comparison of Number of Lower Berths – Senior Citizens 2AC Berths Quota

Train No. 2AC
No. of coaches Number of lower berths
Earlier Revised
12860 Geetanjali Express 2 6 8
12230 Lucknow Mail 4 12 16
12952 Mumbai Rajdhani Express 5 15 20

Restoration of Train Travel Concession

Restoration of Train Travel Concession

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAJYA SABHA

UNSTARRED QUESTION NO. 755

ANSWERED ON 03.12.2021

RESTORATION OF TRAIN TRAVEL CONCESSIONS

755. SHRI VAIKO:
Will the Minister of RAILWAYS be pleased to state:

(a) The reasons for withdrawal of train travel concessions to various categories during the lockdown period;
(b) Whether demands have been received from various quarters for restoration of concessions to various categories including students;
(c) If so, the response of Government; and
(d) When less than 12 percent of reserved passengers avail concessions, whether Government would restore travel concessions which were given over a period out of social necessity and obligation and if so, by when?

MINISTER OF RAILWAYS, COMMUNICATIONS AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI ASHWINI VAISHNAW)

(a) to (d): In view of Pandemic & Covid protocol, concession to all categories of passengers (except 4 categories of Divyangjan, 11 categories of Patients and Students) have been withdrawn from 20.03.2020. Representation / request / suggestions from different quarters have been received for restoration of all concessions. The matter has been examined but not found feasible at present.

Restoration-of-Train-Travel-ConcessionsDownload

(क) विभिन्‍न वर्गों को रेल के किराए में दी जाने वाली रियायत को लॉकडाउन अवधि के दौरान हटाने के क्‍या कारण हैं;
(ख) कया विभिन्न क्षेत्रों से छात्रों सहित विभिन्‍न वर्गों हेतु रियायत को बहाल करने के लिए माँग की गई है;
(ग) यदि हाँ, तो सरकार की क्‍या प्रतिक्रिया है; और
(घ) जब 12 प्रतिशत से भी कम यात्री किराए में रियायत का लाभ उठाते हैं तो, क्या सरकार सामाजिक आवश्यकता और दायित्व के मद्देनजर काफी समय से दी जा रही किराए में रियायत को बहाल करेगी और यदि हाँ, तो ऐसा कब तक किया जाएगा?

(क) से (घ): कोविड महामारी और प्रोटोकॉल के मद्देनज़र, यात्रियों की सभी कोटियों के लिए रियायत (दिव्यांगजन की 4 कोटियों, रोगियों और छात्रों की 11 कोटियों को छोड़कर) 20.03.2020 से समाप्त कर दी गई है। सभी रियायतों की बहाली के लिए विभिन्‍न मंचों से अभ्यावेदन / अनुरोध / सुझाव प्राप्त हुए हैं। मामले की जांच की गई है लेकिन फिलहाल इसे व्यावहारिक नहीं पाया गया है।

Source: https://rajyasabha.nic.in/

Benefits of Ladies Quota in Railway Reservation

Benefits of Ladies Quota in Railway Reservation

Ladies Quota in Indian Railway | Ladies quota in Indian Railways Rules | Ladies quota in Train Sleeper Class | Age for Ladies Quota in Railway Reservation

  • A reservation quota of six berths in sleeper class in long distance Mail / Express trains and a reservation quota of six berths in 3AC class of Garib Rath / Rajdhani / Duronto / fully air- conditioned Express trains for female passengers irrespective of their age travelling alone or in a group of female passengers.
  • combined reservation quota of six to seven lower berths per coach in Sleeper class, four to five lower berths per coach each in Air Conditioned 3 tier (3AC) and three to four lower berths per coach in Air Conditioned 2 tier (2AC) classes (depending on the number of coaches of that class in the train) has been earmarked for senior citizens, female passengers 45 years of age and above and pregnant women.

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAJYA SABHA

QUESTION NO 768

ANSWERED ON 03.12.2021

Women Coaches in Trains

768 Smt. Kanta Kardam

Will the Minister of RAILWAYS be pleased to state :-
(a) Whether the number of women coaches in various trains running on important routes in the country are less in number and if so, the reasons therefor;
(b) Whether Government proposes to increase the number of women coaches to ensure adequate security of women passengers in the trains and if so, the details thereof; and
(c) The other steps taken / being taken by Government for safe and convenient journey of women passengers?

ANSWER: MINISTER OF RAILWAYS, COMMUNICATIONS AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI ASHWINI VAISHNAW)

(a) to (c): A Statement is laid on the Table of the House

STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (c) OF UNSTARRED QUESTION NO. 768 BY SMT. KANTA KARDAM ANSWERED IN RAJYA SABHA ON 03.12.2021 REGARDING WOMEN COACHES IN TRAINS

(a) & (b): Section 58 of the Railways Act, 1989 provides for earmarking of accommodation for female passengers in trains. Accordingly, in trains carrying passengers, Indian Railways have earmarked following accommodation for female passengers:

i. A reservation quota of six berths in sleeper class in long distance Mail / Express trains and a reservation quota of six berths in 3AC class of Garib Rath / Rajdhani / Duronto / fully air- conditioned Express trains for female passengers irrespective of their age travelling alone or in a group of female passengers.

ii. A combined reservation quota of six to seven lower berths per coach in Sleeper class, four to five lower berths per coach each in Air Conditioned 3 tier (3AC) and three to four lower berths per coach in Air Conditioned 2 tier (2AC) classes (depending on the number of coaches of that class in the train) has been earmarked for senior citizens, female passengers 45 years of age and above and pregnant women.

iii. Exclusive unreserved coaches / compartments for female passengers in EMU (Electrical Multiple Unit) / DMU (Diesel Multiple Unit) / MMTS (Multi Modal Transport System) trains & local passenger trains depending upon demand pattern as well as availability of accommodation.

iv. Running of ladies special EMU / MEMU / MMTS services on the suburban sections of Mumbai, Kolkata, Secunderabad and Chennai as well as on the Delhi-National Capital Region (NCR) sections.

Earmarking of accommodation for female passengers in trains, its review based on demand pattern and provision of other facilities for their safe and comfortable journey is a continuous and ongoing exercise.

(c): ‘Police’ and ‘Public Order’ are State subjects under the Seventh Schedule to the Constitution of India and, as such, State Governments are responsible for prevention, detection, registration and investigation of crime and maintaining law and order etc. on Railways through their law enforcement agencies viz. Government Railway Police (GRP) / District Police. However, Railway Protection Force (RPF) supplements the efforts of GRP / District Police to provide better protection and security of passenger area and passengers and for matters connected therewith.

Further, the following steps are also being taken by the Railways in coordination with GRP for safety and security of passengers including women passengers in trains and at stations: –

  1. A Pan-India initiative “Meri Saheli” was launched by RPF on 17.10.2020 with the objective to provide enhanced safety and security to lady passengers travelling by trains for their entire journey i.e. from the originating station to destination station. The focus is to provide the security to lady passengers especially those travelling alone and to instill a sense of security in them. Teams of lady officers and staff have been formed who are well trained and briefed about the objective.
  2. On vulnerable and identified routes / sections, trains are escorted by Railway Protection Force in addition to trains escorted by Government Railway Police of different States daily.
  3. Railway Help Line number 139 is operational (24×7) over Indian Railways for security related assistance to passengers in distress.
  4. Through various social media platforms viz. twitter, facebook etc., Railways are in regular touch with passengers including women to enhance security of passengers and to address their security concern.
  5. Frequent announcements are made through Public Address System to educate passengers to take precautions against theft, snatching, drugging etc.
  6. Ladies Special trains running in Metropolitan cities are being escorted by lady RPF personnel. In other trains, where escorts are provided, the train escorting parties have been briefed to keep extra vigil on the lady passengers travelling alone, ladies coaches en-route and at halting stations.
  7. An Integrated Security System (ISS) consisting of surveillance of vulnerable stations through Close Circuit Television Camera Network, Access Control etc. has been provided to improve surveillance mechanism over 189 railway stations.
  8. Drives are conducted against entry of male passengers into the compartments reserved for ladies.
  9. CCTV cameras have been provided in 4934 coaches and 838 Railway stations for enhancing security of passengers.
  10. Emergency Talk Back System and Closed-Circuit Television Surveillance Cameras have been provided in ladies compartments / coaches of all newly manufactured Electrical Multiple Unit (EMU) and Air-conditioned rakes of Kolkata Metro. Flasher lights have also been provided in ladies coaches in EMU rakes in some zonal Railways.

Source: https://rajyasabha.nic.in/

Rail Passengers can Recharge their Smart Card online

Rail Passengers can Recharge their Smart Card online

Smart cards are used for purchasing of UTS Tickets through ATVMs

All Digital Payments like Debit Cards, Internet Banking and UPI are accepted

Indian Railways, on its path of digitalization, has put one more step forward towards facilitating rail passengers without the need to stand in queue for purchasing Unreserved Tickets through Automatic Ticket Vending Machines (ATVMs). Rail users who possess Smart Cards for purchasing Unreserved Tickets & Platform Tickets can now recharge their Cards through online mechanism by registering on “UTS on mobile” Web Portal.

Earlier, every time the money was exhausted in their smart cards, the passengers had to visit the booking counters for recharging their cards. To facilitate the rail passengers, Indian Railways have now provided online facility for passengers wanting to recharge their smart cards in digital mode. This will not only help the passengers avoid standing in queues at the booking counter, but also avoids crowding of the passengers at the booking counters, particularly during these pandemic times of Covid-19.

To avail this facility, rail users have to: · Register in the website www.utsonmobile.indianrail.gov.in

Select the option of “Smart Card Recharge” in the menu.

Payment can be done through all digital mechanisms like Debit Cards, Credit Cards, Internet Banking, UPI, etc.

After getting payment confirmation, system will deduct money and passenger will be prompted to visit ATVM of the concerned Zone within 15 days or expiry of the card, whichever is earlier.

When passenger keeps smart card on reader at ATVM & chooses “Recharge Smart Card” option then ATVM will automatically fetch details of online recharge done & amount will be topped up on ATVM smart card.

The smart card balance would then be ready for ticketing purpose & can be used on any ATVM of the concerned Zonal Railway.

Indian Railways have been continuously taking digital initiatives to reduce the crowd at Booking counters by providing various facilities like UTS on Mobile APP, Automatic Ticket Vending Machines (ATVMs) and Currency operated Ticket Vending Machines (CoTVMs), etc. The Railway Smart Cards allow the passengers to buy Unreserved tickets and Platform tickets without having the need to stand at the counters. Initially to get the Smart Cards, passengers only need to submit valid address proof and other required details at the stations. Thereafter, Passengers can recharge the smart card initially with minimum of Rs 100 for purchase of tickets.

Shri Gajanan Mallya, General Manager, SCR has opined that this facility of online recharge is welcoming move in these pandemic times, which saves passengers valuable time and efforts. He also appealed to the valued customers to use this online method so that visiting the UTS counters for recharge can be avoided each and every time.

Source: https://scr.indianrailways.gov.in/