Train Captain Service
In order to introduce the concept of a single person/leader responsible for coordinating the entire team and facilitating all services during the complete journey of the train, instructions have been issued introducing the concept of Train Captain. In trains like Rajdhani/ Shatabdi/ Duronto and other trains where a Train Superintendent (TS) is on end to end basis, TS shall be nominated as “Train Captain” and made responsible for all the facilities on train. In all other trains, where TS is not present, Zonal Railways are to nominate the senior most ticket checking staff as Train Captain.
This information was given by the Minister of State of Railways, Shri Rajen Gohain in a written reply to a question in Lok Sabha today.